STORE POLICY: For Individual Consumers
Child Like Creations Store is the official on-line store for CLC
merchandise in the United States and Canada. CLC ships only to the
United States, Canada, US Territories, and US Military Bases. Our
goal is your satisfaction, and we hope to make your shopping experience
as easy as possible. Here's some information that may help:
You may request FedEx 3-day delivery service for an additional fee.
Alaska, Hawaii, Military Bases, Guam, Puerto Rico and Canada orders
ship via USPS. For FedEx international priority delivery, add $30.00.
Please note that Canadian import taxes are the responsibility of the
customer and are payable upon receipt of the order. All International/Foreign
orders are subject to local taxes payable upon receipt of order and
are the responsibility of the recipient. Please see the table below
for our standard shipping charges.
All product lines are returnable if damaged upon receipt, otherwise, all sales are final. If you accidentally ordered the wrong product,
we will work with you so you are satisfied. You must first call CLC at (949)363-2834 to receive authorization to return any merchandise.
Please Note: There is a 25% service fee and the product must be returned within 2 weeks from date of delivery after you receive the
authorization number. Shipping fees are NOT refundable. Please note that we do not accept returns for discounted merchandise.
Be sure to include a copy of your packing slip in all returns.
If your package is returned to CLC due to an incorrect or incomplete shipping address, due to your error or because attempts for delivery
were made and the recipient was not available to sign for package, there will be a $5.00 reshipping fee that will apply if you would
like for the package to be reshipped. If you decide to cancel an order once the package has been shipped back to CLC due to an incorrect
or incomplete shipping address, then you will be recredited for the amount of the items less the 25% restocking fee and the shipping and
handling costs.
Defective Items
If an item you receive is damaged or defective in any way, we will
be glad to replace it. Call us at 888-652-9484 between 10am and 4pm
Pacific Time or send an email to cs@childlikecreations.com so we can
coordinate returning your defective item and delivering a replacement.
Your Privacy CLC respects your privacy. The information we
collect is that which allows us to fulfill your order and communicate
with you about it. . For more information about any information collected
please see the privacy policy
Usage
All images and text found on childlikecreations.com are created and
owned by Child Like creations, LLC. Usage of these items is restricted
to sites owned and operated by Child Like Creations. These images
or descriptions may not be used for other business endevors, or even
for personal use on auctions sites. If you have questions on usage
or violations, please email info@childlikecreations.com.
If you have questions, please contact customer service at contact@childlikecreations.com
Child Like Creations: 30025 Alicia Parkway # 181
Laguna Niguel, CA 92677